Appointment Details
To book an appointment with one of our coaches, simply access the calendar link provided for each coach in the “Meet Our Team” section. Browse through the available dates and select a time slot that suits your schedule. Once you've chosen a convenient time, fill in your contact details and any specific requests you may have for the coaching session. Our coaches are dedicated to helping you achieve your goal. Booking a session is quick and easy through the calendar link, ensuring that you receive the personalized guidance you need to succeed.
Scheduling Policies
Late Policies
At Play It Forward, we understand that unforeseen circumstances may arise, leading to lateness in picking up your child after their session. To ensure the safety and well-being of all children under our care, we have implemented a late policy regarding parental pickups.
If a parent or guardian fails to collect their child on time and the child is left under our supervision beyond their scheduled session end time, a late fee will be charged. This policy applies whether the child is left on the premises, including communal spaces or private residences where our services are provided.
Late Fee Rate
We do provide a 15-minute grace period after the end of the booked session however. This late fee will be imposed to compensate for the additional staff resources required to supervise the child beyond their agreed-upon hours.
We kindly ask all parents and guardians to adhere to the scheduled pickup times to avoid any inconvenience or late fees. We appreciate your cooperation in ensuring a smooth and efficient experience for all families and children at Play It Forward.
Cancellation Policies
At Play It Forward, we understand that plans can change unexpectedly. That's why we offer a flexible 24-hour cancellation policy for all our services and activities. Whether you need to reschedule a coaching session or group event, simply let us know at least 24 hours in advance, and we'll ensure a hassle-free cancellation process with no extra fees. We believe in putting our customers first and making your experience with us as convenient as possible.
Payment Policies
At Play It Forward, we kindly ask our valued customers to be prepared to submit payment at the start of every session. Please note that the amount is subject to variation based on the specifics of your reservation.
In adherence to our policy, the lesson or session will begin only after the payment has been successfully completed. We appreciate your understanding and cooperation in this matter.
Thank you for choosing Play It Forward. We look forward to providing you with a memorable and enjoyable experience during your time with us.